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FAIR PROCESSING/PRIVACY NOTICE & COOKIE POLICY

1 INTRODUCTION

1.1 The law determines how organisations can use the personal information they collect. This is underpinned by the Common Law Duty of Confidentiality together with legislation we must comply with including:

• Data Protection Act 1998
• Human Rights Act 1998
• Health and Social Care Act 2012

1.2 Yorkshire Travel Medicine holds and uses the personal and confidential information of its clients for a number of purposes. This notice sets out in general terms a summary of the type of information we hold about you, what we use it for and also who we may share your information with.

2 INFORMATION HELD

2.1 Yorkshire Travel Medicine may hold personal confidential information about you. This information may include (but is not limited to):

• Your name, address telephone number and date of birth
• Appointment details
• Some medical history
• Details of vaccines and immunisations

2.2 Yorkshire Travel Medicine uses this information for the following reasons:

• to help inform the decisions that we need to make about any vaccinations, immunisations or medication you may need
• to ensure that your treatment is safe and effective, including any advice that may be provided as part of your care

3 INFORMATION SHARING

3.1 Yorkshire Travel Medicine may share information held about you with other organisations to support:

For client care (identifiable information):

• to promote continuity of care by sharing your information with your GP (where necessary)

For planning and assurance (information in anonymised format which does not include information from the patient written notes):

• to manage and plan services for the future
• to review the quality of care provided by the practice to ensure it remains effective
• to help our staff review the services that are provided to ensure it is of the highest standard and to enable the continual improvement of care
• to comply with a legal obligation

4 OPTING OUT

4.1 All clients have the right to opt out of allowing their personal information to be shared with other healthcare organisations. If you wish to do this, please speak to Rachael Pengelly, Practice Manager.
4.2 For more detailed information about your rights and our responsibilities in respect of data protection, we have a number of information leaflets that are available in our waiting areas and reception, as well as further resources on our website. Easy read format as well as information in other languages is available upon request.

5 SECURITY OF YOUR INFORMATION

5.1 Yorkshire Travel Medicine has a range of security measures in place to ensure that your information is held, and where appropriate, shared in a secure way. Your client record will only be accessed by those members of practice staff who are authorised to do so.
5.2 If you have any concerns about the way we handle your information, please speak to Rachael Pengelly, Practice Manager.

6. Cookie policy

Like most websites, we use cookies and similar tools across our website to improve your experience and our website's performance. This page explains how we do that.

6.1 What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit.

Cookies do many things. For example, they can help us to analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information. For example, if you click to "remember me" when logging in, a cookie will store your username. Most cookies won't collect information that identifies you. Instead, cookies will collect more general information such as how users arrive at and use our website, or a user's general location.

6.2 What cookies do we use?

Google Analytics

We use Google Analytics cookies in order to evaluate your use of the website and compile reports for us on activity on the website.
You can learn about Google Analytics cookies by visiting this site: www.google.com/intl/en/policies/privacy/

6.3 Can you block our cookies?

Cookies help you to get the most from our website, so please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

6.4 How do I disable cookies?

All recent versions of popular browsers give you a level of control over cookies. You can find out how to control cookies in your browser by visiting this site: www.aboutcookies.org